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How We Keep Your Account Safe and Private

Your account with dso77 holds your payment details, game history, and withdrawal records.

Data encryption on every loginPayment info never shared with third partiesAccount access from Denpasar to Yogyakarta
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dso77 How We Keep Your Account Safe and Private
REACH OUR TEAM

How to Contact Us About Your Data

Team online

Live Chat

Available 09:00–23:00 WIB daily. Open your account, go to Help in the lobby footer, and start a chat to ask about your data, request a copy, or report a concern.

Email Support

Send a message to [email protected] with your account username and a description of your privacy concern. We respond within 24 hours on business days.

Account Settings

Navigate to Profile > Privacy & Security inside dso77 to review what data we hold, update your contact preferences, and manage cookies.

DATA HANDLING EXPLAINED

What We Do With Your Information

Payment Processing

When you deposit via DANA, OVO, GoPay or QRIS, we receive only the transaction reference and amount. Your bank details stay with your payment provider. Deposits usually clear in under a minute.

Account Verification

We ask for your identity number and phone to match you to your account and meet local compliance requirements. These details are encrypted and held separately from your gameplay record.

Cookies & Tracking

We use cookies to keep you logged in, remember your game preferences, and measure site performance. No cookies track you across other websites. You can disable them in your browser or in Account Settings.

Data Retention

We keep your account data for as long as your account is active. After you close it, we retain transaction records for 3 years where local law requires, then securely delete your personal details.

Security Practices

Your login uses encrypted HTTPS, two-factor authentication is available in Settings, and we audit access logs weekly. If we detect unusual activity, we notify you immediately.

Your Rights

You can request a copy of your data, correct inaccurate information, or request deletion where local law permits. Contact [email protected] with 'Data Request' in the subject line.

Privacy Policy Questions Answered

Yes. Open your account, go to Profile > Privacy & Security and select 'Download My Data'. We'll prepare a file with your email, phone, verification documents, deposits, withdrawals and game activity. You'll receive it within 5 business days, or contact [email protected] to request it by email.

We never store your full card or bank account details. Your payment provider handles the transaction securely, and we only see the reference number and amount. All communication between your device and dso77 is encrypted with HTTPS.

No. We do not sell, rent or share your personal information with third parties for marketing. We only share data with payment processors and where required by local law, and only the minimum information necessary.

Your account becomes inactive immediately. We keep transaction records and verification documents for 3 years to comply with local requirements, then delete all personally identifiable information. Your gaming history remains on our secure backup.

Open your account and go to Profile > Privacy & Security to manage cookie preferences. You can also disable cookies in your browser settings, but note that login cookies are required to stay logged in to the lobby.

Contact our live chat immediately (09:00–23:00 WIB) or email [email protected] with 'Security Alert' in the subject line. We'll freeze your account, verify your identity and help you regain access within 2 hours.

We design our privacy practices to comply with applicable Indonesian and international data protection standards where local law permits. If you believe our practices violate your rights, contact [email protected] and we'll investigate within 10 business days.

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